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Release Note - Changes between version 2.0 and 2.1

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NEW

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• We have continued to work on our Classification Helper tool. In the new tab called “Low Match”, you can now spot sentences that have a low match rate with the associated intent and perform adjustments if necessary,

• We have listened to your feedback! The transcripts now display which Intent has been elected for each sentence,

• Also, you can export all the content of the transcripts for your own custom analysis

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IMPROVEMENTS

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• You can now use the Live Session Handler* for your Testing xBot or your Production xBot. Don’t hesitate to try this feature out and see how you can use it in your use cases!

• All the reporting pages UIs have been refreshed.

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FIXES

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• Fixed: User clicks on buttons in chatbox are not counted in the reporting > messages pages

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_ * Live Session Handler : Please contact your Customer Success Manager if you wish to use this new feature_

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Documented/Reviewed 03/04/2018 7:12:55 AM