Release Note - Changes between version 3.5 and 4.0


NEW FEATURES & EVOLUTIONS


  • We have rethought the different profiles to align them with new usages we have identified. Now, you have the choice between 6 different roles and among them, you will find 2 user roles dedicated for teams who are working on our Live Session Handler interface: the Agent role and the Supervisor role. For more information, please consult our documentation.

  • In release 4.0, we have also launched the Project “Templatization” in order to help you create smart and robust xBot in record time! In other words, we can provide for all new projects a collection of skills and xBots ready to use, all developed by the xBrain team. The skills we called “skills a la carte” are aimed to cover specific and independent use cases while “xBots ready to use” are end to end AI agent ready to be deployed.

  • Because we believed that user experience comes always first, we also added a “Socials and Smalltalks” template that can cover common questions that you may not have in your xBot yet and will allow your xBot to have casual conversations with your user and be able to manage insults if needed.

Feel free to contact your customer success manager to discuss about it!



Documented/Reviewed 30/01/2019 7:12:55 AM